Bonnie Cox Real Estate Musings

What I Would Give to Hand Customers 2002 in Real Estate Again

As most of you well know, it gets a little depressing when you read in the news and on blog posts that there is a "second wave" of foreclosures coming.  Yeah, yeah . . . just cut to the chase and give me the bad news.

It is even more depressing when customer after customer is putting their home on the market, not because they feel like selling, but because they HAVE to.

How am I, as a real estate agent, looked upon as someone who is going to answer their prayers of profit and bring them back to the 2003 boom, going to tell them, "sorry kid . . . the bank has to approve this sale.  Thanks for the granite counter tops and the Jen Aire range but you are still short $43,000"?

Another listing, another short sale potential and I know these people.  I am fighting, fighting, fighting to make sure they can have this sale quickly at the price that will afford them at least enough for a 1st month and security deposit.

Where are the bailouts for these people?  These people did not buy a house they couldn't afford.  These people had their businesses wiped out from under them when the construction industry dredged creek bottom.  They USED to HAVE an income!

Before people start getting angry and start heading to washington with pitchforks and torches, let me tell you how these people are handling this.

There are some people that are dealing with one of the most crushing blows of their lives, as a chance for a fresh start.

Some people are looking at this as "maybe we are putting too much importance in material things."  They are looking at this a a chance to step back, take a deep breath and get back to who they are and why they are here.  They have faith that although disapointing, an answer is coming.  They were supposed to have been "somewhere else."

I am going to work my tail off to find these people a qualified, motivated buyer while at the same time hoping that something happens where they can withdrawl their home off the market.  There are more important things in live then a nice house in the woods with a 20' x 40' deck.   There are more important things in life than getting another commission on another potential ship wreck.

3 commentsBonnie Cox • May 28 2009 12:07AM

Real Estate Agents who Care

Real Estate Agents Who Care

 

This has been a real heart breaking year for me as a real estate agent.  Never once did I think I would be faced with trying to sell a house for a friend that was in the process of losing it (foreclosure).

I want to remind everyone out there, that your customers should not be treated any differently than you would your best friend when they are getting foreclosed on.

You may grumble about short sales, or gasp when you find one of your listing prospects wasn't completely upfront with  you about the status of the abode they want you to sell.  Even though there are many out there in this predicament, your customers have been dealt not only a blow to their pride.  They are losing the place they chose to lay down roots.  It hurts!

Please, for the love of humanity, handle them with some empathy and sensitivity.  Don't treat your customers like they just increased your workload by 50%. 

Do what you can to find them the perfect buyer, just as you would a normal sale.  It may take two months longer than a normal closing, if it closes at all.  They are still going to have to find a place to live and they are going to want your help and support.  Your customers know people who are going to want to buy or sell in the future.  I'm sure they will want to send them an agent who was their friend, and not their source of stress.

There are many people going through this, folks.  Let's see how many of them we can help.

10 commentsBonnie Cox • May 19 2009 12:41AM

Selling your Home? Curb Appeal Shortens "Shelf Life"

 

If you were in the market for a peach, would you pick the one sitting in the bin that had the outer skin torn, was discolored or had bits of "other" green stuff stuck to it?

Or would you choose the peach that was ripe but firm, with skin intact and clean? 

That's what I thought you'd say . . . So why would you assume that home buyers would look for anything less aesthetically pleasing than that perfect peach?

When your listing agent goes over the checklist with you (and they should have one for you), you may be overwhelmed at first.  Don't be.  Most if this is typical maintenance you would usually do for yourself to make your home look nice.  I like the old adage, "Keep it Simple" and it's easier than you think.

One of the first things your listing agent will want to do is take pictures of the outside of your house.  Inside pictures (If they're motivated) will also be taken and they are just as important.

Your agent is probably also going to want to schedule an open house or two as soon as your listing hits MRIS and Realtor.com.  Here are some quick pointers:

Outside:

Make sure your landscaping is as clean and trimmed as possible.  Bushes and shrubs around the house, clean plants and flower beds, edge sidewalks and seed/repair any bare spots in the grass.  Sidewalk cracks?  Repair them.

Your home exterior  should look welcoming.  Peeling paint on the door and rusty or tarnished door fixtures should be rectified.  Paint the front door, trim and make sure house numbers are visible.  If there is a front porch, add a hanging potted plant or two, but don't over do it.  You're going for balance, color and warmth.

The same attention should be paid to garage doors and trim, repair cracked or crumbled driveways.  Driveways can be big selling points in a home.  Organize the outside and the inside as much as possible.  Put tools away or hung neatly on the walls.  Get storage bins for any errant fishing poles, pool toys or yard equipment.

Mow the grass regularly (I shouldn't have to tell you this) and make sure all outside lamps and walkway lights are in working order.

If time is not on your side (you're not independently wealthy and have to go to work), ask your agent if they know of a thorough, inexpensive handyman or contractor service like D.J. Wright Contracting to do minor repairs or replacements you may not be skilled on.  Remember, you have a lot of competition out there right now.  The best light you can place on your home, the faster the bites will come.

I can't stress enough the importance of clean windows and storm doors.  I know agents that have panic-cleaned glass on the front of a home right before their scheduled open house.  Yes, it does make a difference.  Clean glass adds so much more polish to a home!  You wouldn't think it would go noticed, but believe me!  It does!

Inside:

•-          Glass . . . I'm not kidding.  Clean glass brightens a room and the home.

•-          Bathrooms:  The shinier the fixtures, the better.  And if you don't flush, your customers will . . .and they will walk.

•-          Mirrors:  Treat like glass.  Clean.  No toothpaste spatters . . .no stray whiskers.

•-          Unclutter that vanity sink.  You don't need to impress your visitors with how many different varieties of blow dryers and curling irons you have.

•-          Kitchens:  People get into trouble here.  Clean floors, I would even invest in Counter Magic or similar product to really make your counter tops look immaculate.  Shine steel and appliances and declutter the counter tops.

•-          Carpeting and floors:  Carpet cleaning is the most effective in minimizing trapped odors.  It is unbelievable the difference this makes.  Plug-in Air Fresheners are fantastic of not over done.

I can't say enough about the care taken inside to make the home look like the family that lived their cared.  Look at it this way.  Your home is going on blind dates and it wants to make the best impression possible.  Just think if one stained T-shirt is left hanging over a chair, or shoes stick to the floor as you walk in the kitchen (I've had an open house like this).  Not only are potential buyers going to be turned off, they may even stigmatize the neighborhood based on what they see in your home.

In this market, where the average days on the market for an average home is around 160 days, you don't want to be giving buyers away to the competition.

Bonnie Cox, Realtor

Prudential Carruthers

http://bonnie.cox.pcragent.com

bonnie.cox@prudentialcarruthers.com

0 commentsBonnie Cox • May 16 2009 10:44PM